Discuss blueZync

blueZync discussion and bugs

Developers forum Discuss the development of blueZync	Users forum Discuss the use of blueZync
Bug tracker View bugs and report new bugs	Feature requests Request a new feature

Before reporting a blueZync bug

Before reporting a blueZync bug:

• Check if the bug has already been reported in the Bug tracker. If yes, please add your comments to the bug report.

• Check if others have experienced similar problems in the Developers forum. If yes, please add your comments to the thread.

If you have build blueZync from source:

• Check the Developers forum for "SVN STATUS" messages relevant to the version you build. If the issue is mentioned there, please add your comments to the thread.

If - after checking the above - you think that you have found a new bug, please create a bug report.

Reporting blueZync bugs

First of all: please try to re-create the bug, but with tracing turned on, i.e. something like:

mkdir /tmp/osync_trace
export OSYNC_TRACE=/tmp/osync_trace
export SYNCML_TRACE=/tmp/osync_trace
thunderbird
cd /tmp/osync_trace
tar cjf osync_trace.tar.bz2 *

If you can accept that details of contacts/events are included, please

export OSYNC_NOPRIVACY=1

first.

In the bug report, please include:

• Information about your system (Linux distro and version, Thunderbird version, etc. etc).
• Information about bluezync4thunderbird, OpenSync, and mozilla-sync (which version, how did you build it, etc. etc).
• A precise description of how to reproduce the bug (including screenshots of settings if possible).
• Screenshot of the bug if possible
• The osync_trace file created above
• The output on the Thunderbird JavaScript Error Console

If your problem relates to OpenSync or mozilla-sync not being loaded, please also include the output of the following:

cd /home/YOUR_HOME/.thunderbird/YOUR_PROFILE.default/extensions/blueZync@KaarPoSoft.dk/components
ldd libBlueZync.so
cd /YOUR_PREFIX/lib/opensync/plugins
ldd mozilla-sync.so

If you have build blueZync from source:

• please include the test-log (located in BUILD_DIR/mozilla-sync/tests/Testing/Temporary/lastTest.log or BUILD_DIR/mozilla-sync/Testing/Temporary/lastTest.log)

The more information you provide, and the more precise it is, the better the chance that the developers can find and fix the bug.

If you really want to create a good bug report - so we can be more efficient solving your problem - you should read How to Report Bugs Effectively

Thank you for submitting bug reports! It helps us make blueZync better!